1. What are your silk masks made of?

Our sleep masks are made from 100% pure mulberry silk, ensuring the highest quality and softness for your skin.

2. What are the benefits of using a silk sleep mask?

Silk masks reduce friction, prevent wrinkles, keep your skin hydrated, and block out light for uninterrupted sleep. They are also gentle on sensitive skin.

3. How do I care for my silk mask?

We recommend hand washing your mask with cold water and a gentle detergent. Air dry in a shaded area to maintain its softness and shine.

4. Are the masks hypoallergenic?

Yes! Our masks are naturally hypoallergenic, making them ideal for sensitive skin and those prone to allergies.

5. Can the mask fit all head sizes?

Our silk sleep masks come with adjustable straps to ensure a comfortable fit for all head sizes.

6. How long will shipping take?

Our usual shipping time is 3-5 business days within Europe. However, due to high demand, shipping may take between 7-15 days. We appreciate your patience and will do our best to get your order to you as quickly as possible!

7. Do you offer returns or exchanges?

Yes, we offer returns and exchanges within 30 days of purchase. The item must be unused and in its original packaging. Please refer to our Return Policy for more details.

8. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

9. Do you offer gift options?

Absolutely! You can select the gift-wrapping option during checkout and even add a personalized message to your order.

10. How do I contact customer support?

You can reach us at MaisonIsabel@gmail.com or use the contact form on our website. We’ll get back to you within 24 hours.